VoIP Phone System
VoIP Phone System
Do you need a VoIP phone system? Micro Computer Consulting Inc. can help your business’s technology evolve. Contact MCC to learn about your options if you are ready to streamline your communication and save your staff’s time and effort.
A VoIP phone system can quickly move between voice calls, video conferencing, or instant messaging without a landline or cellular connection. The experts at MCC will guide you to where you need to be regarding technology. We work together to keep your budget and needs in line.
A VoIP phone system requires minimal equipment to get up and running. The call quality is top-notch and much clearer than traditional phone systems. Additional features can also upgrade a system; premier VoIP provides various other services.
VoIP Phone System
A VoIP phone system lets you make voice phone calls using your wireless internet connection. This system is implemented with hardware or software programs.
VoIP phone systems break down your voice data and send it as digital signals called packets. Once the packets reach their destination, they are uncompressed so that the other person can hear your voice.
VoIP phone systems are scalable; therefore, it is easy to grow and add new users when needed. You will be using a mobile phone, so sometimes people need to upgrade their cell. Of course, there are options to install business hours features so personal phones don’t blow up after work hours.
Reach out to MCC today to find out the cost of moving to a VoIP phone system in your office. The low price is always a customer favorite.
Types of VoIP Phones
Here are some types of phones to choose from when implementing this system.
- Desk IP Phones: These phones are usually connected to computers to ensure a strong connection strength. Most desk phones include caller ID and other features. These standard phones are best in call centers and for receptionists.
- Wireless Phones: A handset is for you if you need to move around while on the phone.
- Conference Phones: If your office hosts lots of conference calls, this specific phone will help everything run smoothly.
- USB Phones: You must plug these phones into your computer’s USB port. People often use these phones to stabilize a softphone.
Softphones allow you to use virtual phone numbers and juggle various lines simultaneously. With softphones, you can call and text from your smartphone; it is just dependent on a strong WIFI signal.
Possible Feature Options for VoIP Phones
- Advanced Call Routing: This feature efficiently routes incoming calls to available staff.
- Auto Attendant: Guide customers to where they want to go using a recorded message and menu option.
- Built-In CRM: Give your sales team the information needed about each customer.
- Call Analytics: Easily keep track of agents and call center productivity through updated reports.
- Call Pop: When incoming calls come in, you will see relevant information about callers.
- Low-Cost International Calls: Find the lowest international calling rates possible.
- IVR: Interactive Voice Response uses voice recognition to get customers to the correct department and provide simple solutions.
- Voice to Text: This feature takes your audio and transcribes it into text. It turns voice messages into text messages.
Setting up a VoIP Phone System
To get your VoIP phone system up and running, follow these steps. Of course, hire MCC to take the hassle off your hands. Most likely, you can find a better use for your time.
- Test your internet connection and network.
- Purchase the VoIP hardware for your connection.
- Connect with a VoIP provider with the features you need.
- Set up a business phone number.
- Complete the system set up in the office.
- Test your new lines.
- Train your staff to increase productivity and efficiency.
Delegate this task to MCC and get your office online and running even quicker than expected.
The Right VoIP Phone System for Your Needs
Micro Computer Consulting Inc. offers personalized approaches and dependable service with a one-hour guaranteed response time. Hire us to be able to focus your attention on other aspects of your business. Moreover, we personalize our IT support, consulting packages, and technology solutions for your business needs and budget.
MCC is a Mississauga-based computer services firm. We are proud to assist all Greater Toronto Area’s IT needs. Since opening our doors in 2008, we have developed a reputation for excellent customer satisfaction with quick, efficient, on-demand computing services.
Our clients continue to hire us for their business computer needs. We value our repeat customers and long-term clients. Hire MCC today for your VoIP phone system needs.
