Managed IT Services

24/7 monitoring, rapid issue resolution, and strategic IT consulting to optimize performance.

At Micro Conputer Consulting Inc., we take care of your day-to-day IT operations, ensuring they are comprehensively managed, secured, and optimized for peak performance. Our proactive approach keeps your systems running smoothly, minimizing downtime and maximizing efficiency.

Rapid Response - One Hour Response (SLA)

One-hour SLA guarantees swift action on critical issues.

Trend Analysis & Predictive Insights

Analyzing data to foresee and prevent potential failures and performance bottlenecks

Strategic IT Consulting

We help you develop IT strategy and roadmap by outlining the steps to new technology adoption (Digital Transformation, AI, IoT, Automation)

Network Operations Centre (NOC)

Take your Managed Services to the next level with our 24/7 NOC Services. Whether you’re starting, expanding, or looking for full coverage, our expert monitoring and management services let you scale instantly without increasing overhead. With guaranteed response times and expert engineers, we handle the heavy lifting while you focus on what matters most… growing your business.

Key Benefits:

✔ Increase profitability by cutting service delivery costs

✔ Expand your business without hiring more technicians

✔ Offload routine tasks and focus on strategic growth

✔ Leverage automation and best-practice frameworks

✔ Patch Management – Automated updates & compliance reporting

✔ Backup Management – Monitoring & remediation of backup jobs

✔Security Management – Proactive scans & security compliance reporting

24/7 Help Desk Services

Focus on growing your business while we handle the daily IT demands. Our 24/7 Help Desk provides expert technicians to ensure seamless support, reduced costs, and improved efficiency, allowing you to scale effortlessly.

What’s Included?

Unlimited phone support for your clients
Rapid response times – calls answered within minutes
Password resets
Microsoft Office issues
Disk & performance optimization
Network, WiFi, & VPN support
Whitelisting & security management
Account lock/unlock assistance
Remote troubleshooting of general issues
And more!

Remote Monitoring & Management

Real-time alerts & rapid response to critical IT issues.

Proactive Issue Detection

Identify potential problems before they escalate, ensuring smooth operations.

Co-Managed IT Services

Strengthen your IT operations with our co-managed IT services, seamlessly integrating our expertise with your internal team. We provide the additional support, tools, and resources needed to enhance efficiency, security, and scalability. By sharing IT management responsibilities, your team can focus on strategic initiatives while we handle day-to-day operations, troubleshooting, and complex challenges—ensuring uninterrupted business growth.