IT Support Vaughan

As we move further into the cyber age, the business need for in-house technical expertise has become commonplace. The always-connected reality of modern business has made IT an essential component without which most companies grind to a halt.

Unfortunately, IT monitoring and maintenance have not necessarily kept pace with IT dependence; IT failures can occur without warning. Businesses are often left scrambling to repair vital technologies, identify root causes, and resolve and remediate any resultant complications when they do. When you add in the evolving dangers of cyber-attacks and security breaches, and the IT vulnerability of modern business becomes even more apparent.

IT-Support-Vaughan
IT-Support-Vaughan

What is IT Support?

IT support is more than answering questions and fixing problems. IT support services include securing networks again cyberattacks and optimizing performance. With IT services and support, your business can grow into its full potential and follow best practices for securing its digital assets.

MCC Inc IT support provides services that can be responsible for the setup, installation, configuration, and maintenance of network equipment, whether an employee’s computer is in the office or at their kitchen table. We can proactively monitor equipment performance to avoid downtime because of equipment failure. We are prepared to help with backup site plans and disaster recovery. MCC Inc IT support can be whatever your business needs to ensure continuous operations.

Typical tasks associated with IT support:

  • Process and log support calls
  • Configure and install computer hardware, software, networks, systems, printers and scanners
  • Plan scheduled maintenance upgrades
  • Undertake scheduled maintenance upgrades
  • Set up accounts for staff
  • Solve password problems
  • Talk to computer users and employees to help solve of any issues
  • Respond to breakdowns
  • Investigate, diagnose and solve computer software and hardware faults
  • Repaire equipment and replace parts

IT Audit

Back in the day, many businesses kept their IT support personnel hidden away in basements. They only needed them when computer systems or essential office appliances needed to be fixed. Today, modern IT support is a full integrated and very important department of any successful business.

Many companies still keep their IT support as a separate department. And still, others have begun fully disseminating IT throughout other teams and departments. Every department and team has their technology tools, databases, systems, etc. That means, they should have their own IT experts on hand to counter any unexpected failures or other issues. It is increasingly obvious that success depends heavily on how committed and focused a business is to digital transformation. The traditional IT support relationship, where IT exists only to reinforce other departments, gives way to a new business model, where IT drives enterprise and commercial growth.

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Why do you need an IT Audit?

First, you need to ensure that your business is not at risk and vulnerable to any cyber-attacks. An IT audit is critical to your business because it determines whether your IT systems are running efficiently, identifies outdated tools and assures you that your systems are reliable and protected from any breach.

Objectives of an IT Audit include;

  • Evaluate whether you have the proper systems and processes to safeguard your business’s assets.
  • Identify potential risks and find ways to minimize those risks.
  • Verify the integrity of the information and ensure that it complies with IT standard and policies.
  • Uncover any inefficiencies in your current IT systems. 
  • Find solutions to optimize your department.

When you work with MCC, we will help you:

  • Establish your IT business objectives
  • Devise a plan to meet your quarterly and annual objectives
  • Run diagnostic testing with the latest software to determine any issues
  • Report on any findings and troubleshoot these problems for you and your budget.

Contact Micro Computer Consulting Inc for IT Support in Vaughan Today

Connect with us today to help support you in your IT environment! Call us (905) 206-1003 or (416) 360-6224. Please email us at info@mccinc.ca.

MCC Inc also offers IT Support in Brampton, Toronto, Oakville, Milton, Mississauga, Markham, and the GTA.

MCC Inc offers full Email Migration Services, Managed IT Solutions, Cloud Solutions, VolP Phone Solutions, Backup & Disaster Recovery, Cyber Security, Cloud Services, Hardware & Software Upgrade, IT Special Projects, Virtualization, Network Deployment, ISP Fibre, Server Migration, IT Office Move, IT Consulting, and IT Audit.